Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the website-chat-button-kommo-integration domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/wp-includes/functions.php on line 6121
Política de privacidad – Voltinela

Address
Valencia City II Shopping Center (CCCVII), San Diego 2006, Carabobo, Venezuela

Work Hours
Monday to Friday: 8AM - 5PM

Privacy Policy

Last updated: 1/22/2025

Our website is: https://voltinela.com.

At Voltinela, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect personal information that you provide directly to us when you:

  • You register on our website.
  • You make a purchase.
  • You request information about our products or services.
  • You subscribe to newsletters.
  • You participate in surveys or promotions.

This information may include:

  • Full name.
  • Email address.
  • Phone number.
  • Physical address.
  • Payment information (we never store full credit card details).

In addition, we automatically collect data such as:

  • IP address.
  • Browser type and operating system.
  • Pages visited and browsing time.
  • Cookies and other similar technologies.

2. How We Use Your Information

We use the information collected to:

  • Process and manage your orders.
  • Provide customer support.
  • Personalize your experience on our website.
  • Send communications related to our offers, products, or updates.
  • Improve our services and website through analysis and feedback.

3. Sharing Your Information

We do not share, sell, or rent your personal information to third parties except in the following cases:

  • With service providers that help us operate our business (for example, payment processors or shipping services).
  • When required by law or to protect our legal rights.
  • With your explicit consent.

4. Cookies and Similar Technologies

We use cookies to improve website functionality and personalize your experience. You can control and manage the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

5. Security of Your Information

We implement technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the Internet is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we have about you.
  • Request correction or deletion of your data.
  • Withdraw your consent to data processing at any time.

To exercise these rights, contact us at soluciones@voltinela.com

7. Links to External Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to review this page regularly.

9. Contact

If you have questions or concerns about our Privacy Policy, you can contact us at:

Voltinela
Telephone: +58 4127351051
Email: soluciones@voltinela.com