Terms and Conditions

Last updated: January 21, 2025

Welcome to the Voltinela website. By accessing, browsing, or using this platform, you agree to abide by the provisions and requirements stipulated in these Terms and Conditions. If you disagree with any of these provisions, we recommend that you refrain from using our services.

1. Fundamental Definitions

• Voltinela: Entity responsible for the operation, maintenance and services provided through the website.
• User: Natural or legal person who accesses, interacts with or uses the services offered by the platform.
• Content: Includes texts, images, graphics, videos, logos, software, designs and any other material available on the website.

2. Rules for Using the Website

Use of the website is limited to legitimate informational and transactional purposes. The user agrees to refrain from:

• Using the site for activities that are contrary to current legislation or that contravene ethical and commercial standards.
• Reproduce, modify, distribute or exploit the content without prior express authorization from Voltinela.
• Perform actions that compromise the security, functionality, or integrity of the website and its systems.

3. Intellectual Property Rights

All content hosted on the website is the exclusive property of Voltinela or its licensors and is protected by international intellectual property laws. Any unauthorized use will constitute an infringement subject to legal action.

4. Offer of Products and Services

• The features, availability, and prices of the products and services offered are subject to updates and changes without prior notice.
• Voltinela reserves the right to withdraw or modify products and services at any time, without prejudice to the rights acquired by users.
• The images presented are merely illustrative and may not accurately reflect the final product.

5. Purchase and Payment Procedures

• All transactions are subject to verification and approval by Voltinela.
• Payments must be made according to the detailed instructions on the website, and it is the user's responsibility to ensure the accuracy of the information provided.
• Voltinela is not responsible for errors resulting from incorrect information provided by the user during the purchasing process.

6. Links to Third Party Sites

The website may include hyperlinks to external sites operated by third parties. Voltinela does not endorse, monitor, or assume responsibility for the content, privacy practices, or any other aspect of these sites.

7. Exclusion and Limitation of Liability

Voltinela will not be liable for any damages, whether direct, indirect, incidental, or consequential, arising from the use or inability to use the website, except as expressly provided by applicable law.

8. Review of the Terms and Conditions

Voltinela reserves the right to modify this document to ensure compliance with regulatory changes or technological improvements. Modifications will take effect immediately upon posting on the website.

9. Applicable Law and Conflict Resolution

This agreement is governed by the laws of Venezuela, and any dispute arising from its interpretation or execution shall be subject to the jurisdiction of the competent courts in the municipality of Valencia, Carabobo state, Venezuela.

10. Institutional Contact

For questions, complaints, or comments related to these Terms and Conditions, please contact us at:

Voltinela
Telephone: +58 4127351051
Email: soluciones@voltinela.com

We appreciate your trust in Voltinela. We are committed to offering you exceptional service, aligned with applicable regulations and the highest quality standards.